---
title: Connecting non–Snap-On scanners (Autel Maxisys, etc.)
description: Customer asks how to connect a scanner brand other than Snap-On — most commonly Autel Maxisys.
---

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# Connecting non–Snap-On scanners (Autel Maxisys, etc.)

## Customer asks how to connect a scanner brand other than Snap-On — most commonly Autel Maxisys.

## Problem

Customer asks how to connect a scanner brand other than Snap-On — most commonly Autel Maxisys.

## Cause

Each scanner brand has its own setup flow and not all are publicly documented yet.

## Resolution

1. For Autel Maxisys Ultra EV, watch our walkthrough video: https://www.youtube.com/watch?v=Ji-T4KueNY4
2. For other scanner brands, contact Shift support with the make and model — we'll send the right setup guide.
3. If your scanner uses Snap-On Altus Drive, see the 'Connect a Snap-On scanner via Altus Drive' article instead.

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