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Connecting non–Snap-On scanners (Autel Maxisys, etc.)

Customer asks how to connect a scanner brand other than Snap-On — most commonly Autel Maxisys.

Problem

Customer asks how to connect a scanner brand other than Snap-On — most commonly Autel Maxisys.

Cause

Each scanner brand has its own setup flow and not all are publicly documented yet.

Resolution

  1. For Autel Maxisys Ultra EV, watch our walkthrough video: https://www.youtube.com/watch?v=Ji-T4KueNY4
  2. For other scanner brands, contact Shift support with the make and model — we'll send the right setup guide.
  3. If your scanner uses Snap-On Altus Drive, see the 'Connect a Snap-On scanner via Altus Drive' article instead.